Search our website   ::   There are 0 Items in your basket - View Shopping Cart   ::   Checkout

Customer testimonials

 

Hi Matt,

I got the saddle Friday - it is beautiful!  You weren't sure whether it could go narrow enough, and it is just a tad wide for him - exactly what I wanted.  The bridle also fits him perfectly.  Thank you so much for all the effort and assistance you put into this!

I will make sure to post a review on horsetackreview.com

Thanks again,

Liz.

02 August 2010 17:30***********************************************************************************************************************************************************************

 
Sent: Saturday, July 31, 2010 1:48 PM
Subject: RE: [Website feedback] saddle
 

Hi Matt
 
 Sorry for the delayed response. I have got the saddle and it is superb! Thankyou very much, I've ridden in it 3 times and its fantastic. I have a couple of people who may be thinking of getting saddles from you, as they've admired mine.
 
Thanks Again, I look forward to getting my stallion one in the spring.

 
Dominique Parsons-O'sullivan.

 

 *******************************************************************

Hi Matt,
 
Thank you so much for making me such a lovely saddle. No-where else could possibly have offered such a degree of flexibility with design. The quality of the leather is outstanding - as soon as I opened the box I could smell that lovely scent that only really good leather has. Even although I bought this remotely from you and did the measurements myself it fits better than anything I've bought from a saddler face to face before. The 'large shoulder' design that I went for is brilliant. My Horse feels a lot more free in his movement particularly faster work going downhill whereas before he would back off. I will not hesistate to come to you again for saddlery and will definately recommend you to friends. 
 
 Hi there Matt ,
 
I will like to say thank you very much for the saddle. I have never sat in a saddle like it before. It will have to be the best saddle i have ever riden in. My horse loves it as well and works really well with it.
Thank you, Olivia Chianese 
*********************************************************************
 
Stirrup leathers, One word - brilliant! These are so much better than my Jaguar ones which cost a lot more. The leather has just the right feel and the buckle design makes a big difference. Without doubt the best stirrup leathers I've ever seen!!!
 
Many thanks again!
Regards, Suzanne Alexander.
 23 July 2010 21:00

 

*************************************************************************

Hi Matt, 

Just wanted to drop you a line to say i love the pink saddle, thank you so much, it fits us both really well and looks amazing!! I have been recommending you to friends so hopefully you may get some enquires from them. I just wondered if it would be possible to make me a matching girth and if so the cost? I would need a 56" and was thinking mainly Black, all black on the side touching the horse and black with a pink panel in between on the other side, is this possible?

I look forward to hearing from you and thanks again!

Rebecca Hartley.

July 2010.

***************************************************************************
 
Lisa Paulson sent a message using the contact form at
http://www.heritagesaddlery.co.uk/contact.

Post this on your website if you like Matt!!
I am finally riding my Friesian stallion in his new custom made saddle and
WOW. I am SO happy!! The saddle fits him perfectly and the saddle is AMAZINGLY
comfortable!! I am VERY happy with my purchase!! Thank you Matt!! I will
recommend you to others.
Lisa Paulson. Clyde, Alberta, Canada.

July 2010.

 

***********************************************************************

Hi Matt,

Saddle fabulous to ride in but would I expect any different following the one we already have from you? This one fits my young horse so well and he fairly tested it this weekend spooking and jumping sideways in the wind and the ghouls in the hedges but it held me brilliantly. My centre of gravity seems to have improved so much in this saddle, I no longer perch on top as in my old one yet the cut still shows off the horse’s shoulder etc and does not impede movement at all. If there is anyone out there hesitating about buying from Matt – don’t. Go for it and you will be as pleased as we have been. We now have two heritage saddles bought new and if we change horses will not look anywhere else if we have to buy different saddles. Leather, finish and fit are top class. 

Thanks Matt – I will need to invest in a longer girth I think but waiting until the flocking settles a little and it may sit that little bit lower which will make all the difference. Plus as the girth straps soften these will give and the existing girth may well be OK.

Thanks again, Elspeth Allen. June 2010.

 ***************************************************************************

 

----- Original Message -----
From:!!!!!
Sent: Saturday, June 05, 2010 5:01 PM
Subject: RE: Jumping saddle
 
Hi Matt,

Sorry for not replying earlier - I recieved the saddle on the thursday of the week posted, and had an opportunity to ride only 3 times in it before horse went lame; I put off contacting you as whilst the saddle seemed to fit really well, I wanted to check it wasn't back related pain and in any way linked to the fit of the saddle as obviously I would then need your thoughts on fit etc to try and find the problem. Thankfully the physio checked him over and said his back was lovely - so no panic needed over the saddle at least (not that I expected an issue as all looked well, but it was too closely linked timewise to not check out and be cautious!).

As it happened the saddle still hasn't had much use as in the end horse had to go down to yorkshire for vets (it turns out he's damaged a ligament around the fetlock, which is now on the mend). However I love it, and so far so good with the fit for Lance too, thank you!

 

The short times he's worn it so far his movement has been lovely and free, and his shoulder hasn't been blocked by the forwardness of the flap thanks to your clever design. One of times before he went lame, we did some jumping, and it seemed to be ideally balanced for both of us.

Thanks again, and hopefully things will continue as positively saddle-wise once he's all fixed up again!

Thanks,
Alex
********************************************************************************

03 June 2010 18:03

Matt,

Saddle arrived. It exceeds all expectations. You are amazing!!

Thank you so much and I WILL buy all my future saddles from you.

Cathy (USA)  

****************************************************************************

16 April 2010 20:29

Beverly fowkes sent a message using the contact form at
http://www.heritagesaddlery.co.uk/contact.

Hi Matt
I would just like to say a 'BIG' thankyou, for my made to measure working
hunter saddle.
It fits like a glove.   We swept the bord on our first outing of the
season and the saddle didnt move an inch, it feels like its been a part of us for a long time
the leather is that soft.
I would also like to say thank you for the prompt and quick service you
have provided throughout.
Many thanks Bev x

 
**********************************************************************************************************************************************************************************
 
13 April 2010 16:01 Jan Bennion sent a message using the contact form at
http://www.heritagesaddlery.co.uk/contact.

Hi Matt, just to let you know how pleased I am with Miroh's new saddle! I
finally had the bandage off my leg on Thursday and took Miroh out for the
1st time in 4 weeks on Sunday. We were out for about 3 hours and covered
14 road miles. He wasn't remotely tired (which he would have been in the
old saddle after about 6 miles), little legs were still going like pistons
at the end of it. We are planning to do a long distance ride of 22 miles
over some very rough terrain in a fortnight, I hope we are both a bit
fitter by then!  Kind regards, Jan Bennion.

 
 ************************************************************************************************************************************************************************************
 
----- Original Message -----
Sent: Wednesday, March 10, 2010 3:03 AM
Subject: Re: Saddle order
 

Dear matt, I just wanted to take the time to let you know how the ride on my forever buffalo endurance saddle went. you need to know that I love, love, LOVE this awesomely, awesome saddle! I did not know my other saddle was causing the pain in my knees and ankles until I rode pain free on Saturday. I honestly thought that the pain was something that just came along with distance riding. I cant wait to ride again! my horse also was pain free and had no back soreness whatsoever. I really did not expect to love this saddle so much right away...I thought sure there would be a "break in" period, but I swear I knew within 5 minutes that this saddle is the greatest thing ever. Thank you so much for making me this beautiful saddle! I highly recommend this saddle to anyone who enjoys endurance riding, or any type of cross country riding. have a great day, matt thanks again!                                                                                          Gwen

Gwen Douty
TracRight Farrier Service
931-217-3180

 
**************************************************************************
 
Please paste the links below into your browser to see independant feedback from recent customers...
 
 http://www.horsetackreview.com/review-display/12188.html
 
http://www.freeindex.co.uk/myfreeindex%28display-reviews%29.htm  

 
**************************************************************************
 
Steph Hough sent a message using the contact form at
http://www.heritagesaddlery.co.uk/contact.

Hi Matt,


I just wanted to thank you for my lovely saddle - you have adjusted it to
fit my horse brilliantly using the template I provided.  Obviously buying
over the internet without actually sitting on the saddle is always a risk,
but your pictures and description were accurate and despite having local
saddlers out and trying numerous saddles, many far more expensive; I know
I have made the best decision for me and my horse.  Thank you again! Steph
 
********************************************************************

Matt-

I want to THANK YOU so much!!!! The dressage saddle was absolutely perfect!- What a difference it made in my horses performance having a saddle that fit him! It fit so well in fact that I am debating about purchasing the English mono-flap jumping saddle that you have for sale. I am wondering, do you keep all the measurements from the first saddle or, if I decide to buy this saddle, would I have to send you the measurements again?

-Thanks again!!!!! Katie.

 

********************************************************************

Dear mattymarlow,

Hi Matt, Just to let you know that my saddle arrived today safe and sound. I cant describe how fantastic it is,so soft so beautiful. I've left feed back and will leave a note on your feedback page and i'd also like to email you a letter describing my whole experiance dealing with you and include some photos that you can post on your site. You are now and will always be my first choice for all my tack in the future.

Thankyou so very much. Kind Regards Jannine.

********************************************************************

Email from Angela Perry USA.....

Hi Matt-
I got my saddle and the matching tack in the mail 2 days ago and have been able to ride it twice now, it is awesome and I am loving it.
The bonus is that it not only fits 3 of my horses incredibly well but I finally have a saddle that I too feel real comfortable in no matter what I am doing !
 
It is very refreshing to be free enough in the saddle to move about when I need to - yet it is very secure over the large obstacles.
Security without confinement is a hard thing to find in a saddle and you have made it so ,which is a deep testament to the superior craftsmanship of your company.
The leather is very fine quality and I was impressed with the attention to EVERY detail incuding the xtra fine softness of the seat and the padded stirrup bar flaps are so soft that I cannot even feel a slight bulge under my thigh.
The seat is wide and I feel like I could endurance ride in this and not be sore in the morning,it felt "broke in" the moment I sat down in it. 
By looks alone it is a cut above and gives the appearance of a saddle that you would expect to pay £3500.00 for in todays market , it is stunning and gives a very eye appealing sharp appearance.
but it not only looks good- it rides incredible- and in my opinion is better put together than some of the $3500.00 saddles.
My only regret is that it took me better than 20 years to find you and your company!
 
I could have saved a ton of money in hindsight - while I spent years trying this saddle and that one trying to find the perfect one.
You can sure bet - that when I need another one - or any other tack - I will reach for your number first!
 
The matching tack is well complemented to the saddle and easily shows the upper end quality- and looks great on my horse! 
I gave you a very artistic task when I asked you to make the saddle - and I am impressed! Everything is classic- and unique without being gaudy or over the top. 
It has been a pleasure to work with you and thank you for putting up with my  picky requests, I know I asked you for some intricate details and you never said "No, I can't do that."  
 
And though once you had started on my saddle - I could not wait to see it and it seemed like a long time coming. The wait which was actually very reasonable for such a customized job-  and the shipment was lightning quick to the states!  
 
I would highly recommend you to anyone looking for that perfect saddle that will fit them and their horse, at half the cost or less of an off the shelf saddle.
It is well worth the investment, and I will be back!
 
It is very hard nowadays to find a company that truly cares about what they make and the clients that they make their product for so from now on I will trust you implicitly when it comes to tack!
 
thanks so much for everything and look forward to more tack in the future!
very sincerely, AngelaPerry.
 
************************************************************************************************************************************************************************************

More feedback from customers..........
Dear Matt,
 
In addition to my positive feedback, I wanted to take a few moments to let you know how impressed and appreciative I am of the quality of all the products I have purchased from you to date.  I want to make special mention of the Eventing saddle that you custom-made for my "impossible to fit" Friesian Sporthorse - the craftsmanship and use of the highest quality leather has created comfort for both me and my horse.  Best yet, ALL THAT for an incredibly reasonable price.  A special thank you from a very satisfied customer, Edmonton, Alberta, CANADA.
 
Please feel free to use my comments for your advertising - feedback like this made me decide to buy your products.  I will continue to do my best to promote your products where possible.
 
Kind regards,
Adriana Callens (Canada)
 
**********************************************************************
 
Hi Matt,
 
Just thought I'd let you know that I've finally managed to get back onboard and riding again after receiving my M2M dressage saddle back in December.
 
I have to say I am just delighted with it !  It was a super fit on Toby when I tried it on, but I was waiting till I'd had a chance to ride in it and what can I say it is just perfect for him and me.  The knee blocks are just ideal and the saddle is so comfy. 
 
I am amazed at your service and the quality of the saddle for the price and will definitely be recommending you and if I ever need another saddle I will be coming direct to you.
 
Please feel free to use my comments for your website etc 
Karen.
 
************************************************************************

I now have two of Matt's saddles, and the leather and workmanship in these is second to none! Everyone who sits in my saddles, loves them.They feel broken in, even before their first ride, because the leather is of such high quality.   We don't have the Albion  brand here in Australia, however i think these saddles are better than what we can readily access in Australia, such as Bates and County.  I had a County prior to this, and my Heritage saddle has much softer leather, and fits my pony much better.  One of my sadddles is a custom fit, and is exactly what i needed for this galloway.
Matt is also pretty good on the communication front, and will try his uptmost to meet your requirements. Shipping was also prompt and reasonably priced!

 I am sure you will have made the right choice, in choosing a Heritage Saddle.

 Best wishes, Kylie.
 
*****************************************
 
 Hi there Matt, the saddles arrived this morning. What can I say, they are beautiful, absolutely gorgeous, just how I wanted them. Thank you so very much
 
I've just realised that I don't have girths for them! How much are the contoured girths that you sell? I'm not sure what size I'd need, both mares are 72" around if that's any help
 
Regards, Tamsin.
 
****************************************************************
 
 

PayPal VISA Mastercard Discover AMEX eCheck